ABOUT JACQUI MULLER
Jacqui works at the intersections of business, technology, skills development and strategy - driving automation, digital transformation, and industry-aligned education to create sustainable impact.
Automation & AIAs a UiPath Most Valued Professional (MVP), principle developer and solution architect, she specialises in intelligent automation, process optimisation, and AI-driven business solutions, helping organisations unlock efficiency and scalability.Business & StrategyAs a certified business analyst, advanced automation developer & solution architect, she helps businesses navigate their digitisation and optimisation journeys by implementing automation-driven solutions in access control, process efficiency, and enterprise transformation.
As the Director of JPanda Solutions & Tegnika Unlimited, Jacqui applies her industry knowledge and standards in developing her own businesses; through these initiatives, she also consult for NTT, CVTS & i1 Solutions, offering strategic insights and execution support for business growth.Education, Research & Skills DevelopmentI am deeply committed to developing future tech talent and bridging the gap between industry and academia. With her role as an Industry Coordinator at Belgium Campus and Researcher at North-West University (NWU), she helps students and professionals build future-ready skills while pursuing a PhD in automation governance and strategy. She has created and engages in various hackathons, master classes and community events where knowledge sharing is amplified.
Global Impact & StandardisationAs a Data Analysis & Visualisation Expert for the BRICS Standardisation Working Group, she contributes to global frameworks for responsible tech adoption. She also leads community-driven initiatives through Microsoft & UiPath events, creating accessible pathways for skills development in automation and AI. Passion for Skills & Talent Development is amongst her biggest drivers is empowering people with the skills they need to thrive in a digital economy. Whether through community events, research, or consulting, she actively works to decentralise access to quality tech education and help individuals and businesses future-proof their skills.
Jacqui enjoys exploring software development, IoT, data engineering, advanced analytics, and business intelligence, constantly evolving at the intersection of technology, business, and education.
The work of Jacqui Muller
- BRICS Agentic Automation Curriculum Development – Developing a standardised Agentic Automation curriculum for BRICS+ training bases.
- Tegnika Events – A platform for managing and organising events, including registrations, scheduling, and attendee tracking.
- UiPath Excellence Programme – An initiative focused on advancing UiPath skills and best practices in process automation.
- JPanda Sales Management Solution – A system designed to streamline sales processes, track leads, and manage customer relationships.
- Global Pharmaceutical Automated Quality Documentation – A tool for automating the generation, review, and approval of quality assurance documents.
- Power Platform Academic Curriculum Development – The development of an educational curriculum focused on Microsoft Power Platform tools.
- WeConnectU Budget Extracts and Forecasts – A financial management solution for extracting, analysing, and forecasting budget data.
- North-West University Project Assessment Automation – An automated system for evaluating and assessing project progress and performance.
- International Airline, International Transshipment & National Insurance Center of Excellence (COE) & Citizen Development Strategic Roadmap – A structured framework for planning and tracking strategic automation implementations with the correct platform governance setup.
- NTT Lifecycle Automation – A solution for automating various stages of a product or project lifecycle.
- Automated Power Platform Testing Framework – A testing automation tool for validating applications built on Microsoft Power Platform.
- Invoice & Quotation Document Generation – A system for automating the creation of standardised business documents.
- Pharmaceutical Transport Verification Risk Assessment – A tool for evaluating and mitigating risks in transport and logistics.
- Afrocentric Business Digitisation & Optimisation – A digital transformation project aimed at improving business processes. • Bridgestone User Access Request Form Power App – A Power App designed to manage user access requests and approvals.
- Royal eSwatini Sugar Coporation SDLC Automation, Digitisation and Auditing – A solution to automate and audit Software Development Lifecycle (SDLC) processes and many more